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Thursday, August 1, 2013

Committee Reports on its IT Pricing Reference

The House of Representatives Standing Committee on Infrastructure and Communications has reported on its reference into IT Pricing. Its report was released on Tuesday (30 July 2013) and amongst other matters, confirmed that in product areas like the hardware and software Australians on average paid 50 to 100 percent more than consumers in the USA and recommended changes to copyright and consumer law to ensure this situation changes in future.

The Committee's Reference
The Committee was required to inquire:


  • Whether a difference in prices exist between IT hardware and software products, including computer games and consoles, e-books and music and videos sold in Australia over the internet or in retail outlets as compared to markets in the US, UK and economies in the Asia-Pacific;

  • Establish what these differences are;

  • Determine why these differences exist;

  • Establish what the impacts of these differences might be on Australian businesses, governments and households; and

  • Determine what actions might be taken to help address any differences that operate to the disadvantage of Australian consumers.


The Committee's Findings
After a 12 month investigation the Committee found in the evidence presented to it that the inquiry was . . . "left [in] little doubt about the extent and depth of concern about IT pricing in Australia. Consumers are clearly perplexed, frustrated and angered by the experience of paying higher prices for IT products than consumers in comparable countries."

From the evidence received the Committee concluded that in many cases, the price differences for IT products could not be explained by the cost of doing business in Australia. This it found was particularly so when it came to digitally delivered content and the Committee concluded "that many IT products were more expensive in Australia because of regional pricing strategies implemented by major vendors and copyright holders"

In its report the Committe returned 10 recommendations, of particular interest are recommendations four to nine which deal with proposed changes to consumer and copyright law especially the control if not removal of techniques like "geoblocking" designed to lock content and/or software products to a geographical area of use.

Recommendations 
The recommendations are as follows:

With respect to price discrimination and its impact on consumer

1. That the ABS develop a comprehensive program to monitor and report expenditure on IT products, hardware and software, both domestically and overseas, as well as the size and volume of the online retail market.

2. Considering the importance of IT products to education, and in the interests of greater transparency in this area, the Committee recommends that the Australian Government, in consultation with Universities Australia and CAUDIT, conduct a comprehensive study of the future IT needs of and costs faced by Australian Universities, in order to provide clearer financial parameters for negotiations.

3. That the Australian Government consider a whole-of-government accessible IT procurement policy, to be developed by relevant agencies including AGIMO, and in consultation with relevant stakeholder groups including ACCAN.

With respect  Copyright, circumvention, competition, and remedies

4. That the parallel importation restrictions still found in the Copyright Act 1968 (Cth) be lifted, and that the parallel importation defence in the Trade Marks Act 1995 (Cth) be reviewed and broadened to ensure it is effective in allowing the importation of genuine goods.

5. That the Australian Government amend the Copyright Act’s section 10(1) anti-circumvention provisions to clarify and secure consumers’ rights to circumvent technological protection measures that control geographic market segmentation.

6. That the Australian Government investigate options to educate Australian consumers and businesses as to:

  • the extent to which they may circumvent geoblocking mechanisms in order to access cheaper legitimate goods;

  • the tools and techniques which they may use to do so; and

  • the way in which their rights under the Australian Consumer Law (ACL) may be affected should they choose to do so.



7. That the Australian Government, in conjunction with relevant agencies, consider the creation of a ‘right of resale’ in relation to digitally distributed content, and clarification of ‘fair use’ rights for consumers, businesses, and educational institutions, including restrictions on vendors’ ability to ‘lock’ digital content into a particular ecosystem.

8. The repeal of section 51(3) of the Competition and Consumer Act 2010.

9. That the Australian Government consider enacting a ban on geoblocking as an option of last resort, should persistent market failure exist in spite of the changes to the Competition and Consumer Act and the Copyright Act recommended in this report.

10. That the Australian Government investigate the feasibility of amending the Competition and Consumer Act so that contracts or terms of service which seek to enforce geoblocking are considered void.

Sources:

Saturday, July 13, 2013

Headlines the made the Tabloids Famous - Part 1

Having been sent a collection of quite amusing ill considered tabloid newspaper headlines its time to continue sharing them. Here are the first few.

Watch his space for more!

Tuesday, July 9, 2013

Daily Deal Website Scoopon Subject of ACCC Action

By media realease posted to its website on Friday 5 July 2013 the Australian Competition and Consumer Commission (the ACCC) advised that it had issued proceedings against the Daily Deals Website "Scoopon" in the Federal Court. In its meadia relaes the ACCC states that it "alleges that Scoopon engaged in misleading and deceptive conduct and made false and misleading representations to businesses and consumers".

What is Scoopon?



Australia has taken to online shopping in a big way and as the ABC News reported on 5 JUly 2013, Australians spent "more than $24 billion online in the 12 months to March" this year.

In this growth group buying sites have rapidly grown in popularity, offering shoppers everything from cut price holidays to discount clothing and cheap meals. Scoopon is one of those sites an is known as one of Australia’s largest online group buying sites. These sites are also referred to in online parlance as a "daily deals" or "deal of the day" site.

Scoopon sells vouchers for heavily discounted goods or services. Typically online group buying sites, like Scoopon, negotiate these deals with businesses and market the deals to their members and the public through various means the primary ones being online and through social media.

Reason for Action



The ACCC (along with other Australian Consumer Law (the ACL) regulators) is claimning to have received a significant number of complaints since the group buying industry emerged in Australia in 2010.

The ACCC Chairman Rod Sims is quoted in the release as saying:

“The ACCC has worked closely with other ACL regulators to address issues and improve practices in the sector to reduce consumer and business detriment,”

What the ACCC Alleges?



The ACCC's media release says that the ACCC alleges that Scoopon misled consumers regarding their ability to redeem vouchers, their refund rights, and the price of goods advertised in relation to some of its deals. Further, the ACCC also alleges that Scoopon represented to businesses that there was no cost or risk involved in running a deal with Scoopon, when a fee was payable to Scoopon. Finally, the ACCC alleges that Scoopon misled businesses by claiming that between 20 percent and 30 percent of vouchers would not be redeemed when there was no reasonable basis for this representation.

In the media release ACCC Chairman Rod Sims says:

“The ACCC has made online competition and consumer issues a compliance and enforcement priority. Ensuring that the digital revolution delivers competition benefits to consumers and small businesses is a focus for the ACCC ... Businesses must have reasonable grounds when making representations to consumers and to other businesses. The ACCC is working to ensure that consumers making purchases online are not misled and that online traders take adequate steps to meet their obligations under the Australian Consumer Law.”


Nature of the Court Proceedings



The matter has been filed in the Federal Court, Brisbane, and is listed for a scheduling conference on 25 July 2013 at 9.30am - the ACCC is seeking declarations, injunctions, community service orders, pecuniary penalties and costs.

Sources:

ACCC takes action against Scoopon alleging it misled both consumers and businesses (ACCC Website)

ACCC targets daily deal website Scoopon (ABC News)

Monday, July 1, 2013

Australia Attacks Scientific Basis of Japanese Whaling in International Court

As Australia's attempts to get whaling banned, Australia has mounted an attack on the scientific basis claimed for Japan's Antarctic whaling as it broadened its case for a ban by the International Court of Justice.

The 26-year-old Japanese program, conducted under a self-awarded special scientific permit, has taken upwards of 10,000 whales, the International Court of Justice has heard recently.

The Sydney Morning Herald reports that the counsel and witnesses for Australia have told the International Court in The Hague that the Japanese whaling research program (known as JARPA II)... "had made a negligible contribution to science".

Describing the program as a "parody of science" Professor James Crawford, QC is reported by SMH as saying:

''JARPA II is not a program of science, it is a parody of science,...It is designed to keep Japan in the whaling business, come what may.''

While Philippe Sands, QC, has according to SMH told the court that while Japanese whalers may have collected data on thousands of body parts, their program was nothing more than a collection of data: "a heap of stones, not a house."

Australia's case referenced the fact that a quarter of a century has passed with thousands of whales being killed and yet Japan is unable to offer any "discernible progress". The case was being prepared through written submissions because Japan had refused to respond to criticisms of its science taking the view that "if we say it's science its science".

Other criticism came from Australian Antarctic program chief scientist Nick Gales who is reported to have told the court that Japanese whalers' research had added nothing to what was already known about what Minke whales ate, or their age at death.

The case is being heard before a panel of 16 judges and is continuing.

Source: 'Science' of Japanese whaling attacked in court case (Sydney Morning Herald)

Monday, June 17, 2013

Metadata Warrants at What Point Should there be Control?



Recently the federal Attorney-General has declared that Australian law enforcement “would grind to a halt” if the police and other law enforcement authorities were compelled to apply for a search warrant every time they wanted or required access to the telecommunications data of Australians (see article published in delimeter.com.au).

Figures released in the federal Budget Estimates hearing sessions recently (Monday 27 May to Friday 7 June 2013) indicate that the Australian Federal Police made more than 40,000 internal requests for telecommunications ‘metadata’ (being defined as data pertaining to the numbers, email addresses, time, length and date involved in phone calls or emails, but not the content) in the past financial year. At present no warrant is required to support these requests.

Given this increasing access to metadata by Australian law enforcement it is no surprise that civil liberties groups and political groups have sought to have such activity controlled and called for he introduction of laws to control this.

Adding to the debate in recent times has been the fact that the US spy agency the NSA (National Security Agency) has been reported to have gained backdoor access to the data servers of major technology companies like Apple, Google and Microsoft - raising concerns among many of what might be made of such information and how it might be used. To this might also be added he use hat might be made of such information by media outlets who, if the News of the World scandal is any indication, seem to be able to obtain this information at will.

This issue of access to the mountains of collateral data produced by the Internet is one that has been attracting more attention and firing debate. It catches my attention because I constantly marvel at how all free societies argue vociferously against a "big brother" like totalitarianism yet seem uncannily to find ways to create it or empower it. The issue of law enforcement and metadata warrants seems to be yet another instance of where unintentionally, even unknowingly we could be delivering information to government which could easily be abused by a government minded to do so at some point in the future.

Monday, June 10, 2013

Modern Man Discovers Financial Gravity

When Sir Isaac Newton sat under his favourite apple tree, or so the conventional story goes, he dozed off only to be rudely woken by a maturing apple clonking down on his head. it is the sharp resulting pain that it is said led to his sudden realisation, simple though it may sound, that "what goes up must inevitably come down", from which the great man went on to contemplate that a force "magnetic like" was in the earth which attracted everything to it including man. Inevitably this force had the power to attract everything leaving the planet's surface back to it - the force we now call gravity.

This got me thinking that in recent times there have been some gravity defying events, for example, the  GFC which saw most of the world economies fall but in defiance saw most of the worlds wealthy escape unscathed, unlike the less wealthy who become even less wealthy, loosing jobs, getting less interest from banks. When it comes to the rich I think gravity is defied, wealth heads in an upward direction building on its self and seldom comes down as the rich are favoured by governments, banks and most institutions in society. Government of the conservative type has even been said to say that "we should favour the rich as wealth will trickle down"! Indeed and if one considers it right that some should drink from the glass while others, the majority, are forced to wait for a trickle then that theory works.

So if a modern equivalent of Newton sat under a fruiting money tree in a modern free market plutocracy such as exist in the modern world today the modern Newton story might look like this:

                             

Sunday, June 9, 2013

NSW v Kable: Detention and False Imprisonment

In the recent decision NSW v Kable [2013] HCA 26 (delivered on 5 June 2013) the High Court of Australia has ruled on the validity of claim for damages grounded in abuse of process, false imprisonment and malicious process against the State of NSW.

In the case the High Court ruled unanimously to allow an appeal by NSW holding that a detention order made by a Supreme Court judge of that State under legislation subsequently held to be unconstitutional was a defence to a claim for "false imprisonment".The order it was found by the High Court valid until it was later set aside on appeal.


Background


The respondent (Mr Kable) was detained in custody for six months in 1995 pursuant to an order of the Supreme Court made under the Community Protection Act 1994 (NSW) s 9. Mr Kable unsuccessfully appealed against the detention order to the Court of Appeal NSW and after Mr Kable was released from his detention, he successfully appealed to the High Court which ordered that the detention order be set aside on the basis that the Act was unconstitutional and therefore,invalid.

As a result of the Court of Appeal decision Mr Kable commenced proceedings in the Supreme Court, claiming damages against the State of NSW for abuse of process, false imprisonment and malicious prosecution. In those proceedings the Supreme Court allowed the appeal in part, holding that Mr Kable should have judgment against the State of NSW for damages assessed on his claim for false imprisonment.


Result


By way of a special leave appeal the State of NSW appealed to the High Court of Australia which unanimously allowed the appeal concluding that the detention order under which Mr Kable was detained was valid until it wad set aside. As such it provided lawful authority for Mr Kable's detention. The original orders dismissing Mr Kable's claims were reinstated.


Friday, June 7, 2013

Financial Recognition of Local Government: Constitution Alteration (Local Government) 2013 Bill

The Constitution Alteration (Local Government) 2013 Bill was introduced into the House of Representatives on 29 May 2013 and Wednesday (5 June 2013) was passed by the lower house. The Bill proposes to amend the Commonwealth Constitution s96 to make specific provision in relation to the granting of financial aid to local government bodies of which there are currently 565 many of whom struggle finically while trying to meet a growing list of funding demands .

Background


The Attorney-General in speaking to the Bill said that in August 2011 the federal government had appointed an Expert Panel on Constitutional Recognition of Local Government chaired by former Chief Justice of the Supreme Court of NSW, the Hon James Spigelman AC QC (the Expert Panel) to identify options for the constitutional recognition of local government.

In December 2011 a majority of the Expert Panel members concluded that financial recognition of local government by amendment of the Commonwealth Constitution s 96 was a viable option within the 2013 election timeframe and led to the Commonwealth Parliament establishing a Joint Select Committee on Constitutional Recognition of Local Government to inquire into and report on the majority finding of the Expert Panel in November 2012. It subsequently supported the findings of the Expert Panel that a referendum on financial recognition of local government be held at the 2013 federal election.

Importance of Proposed Constitutional Alteration


The proposed constitutional alteration would amend the Commonwealth Constitution s 96 to make specific provision in relation to the granting of financial assistance to local government bodies. Such a change would allow the federal government to give money directly to local government. As such the change would be a substantive departure from the current position where local government funding and regulation is seen primarily as a state responsibility.

In a recent article in Uk Guardian, the Infrastructure Minister Anthony Albanese has described the proposed change as "modest and practical" saying "[it] simply adds into the Constitution the right of the Commonwealth to grant financial assistance to any state or to any local government body formed by a law of a state, under any terms or conditions as the Parliament thinks fit." But as he also points out: "It in no way changes the role of State Governments which will stay responsible for local councils. Under the Bill before the parliament, the Commonwealth couldn’t provide funding with terms and conditions that wouldn’t be valid under state law. It also does not interfere with the state’s rights to change local councils through, for example, amalgamations or by sacking them if the need arose."

Reaction

As the SMH reports the majority of the House of Representatives have supported the Bill:
"One hundred and thirty four government, opposition and cross benchers all voted together against only two dissidents, West Australian Liberal Dennis Jensen and NSW Liberal Alex Hawke."

The case put by those against the Bill is the "States Rights" argument that sees local government as a states matter and the Bill as a " grab for power" by Canberra.

In reply to such allegations the Attorney-General is quoted as saying:

"Recognition in the constitution does not alter the fact that local governments are created by and are accountable to state governments. This is about saying yes to important community benefits from the partnership between federal and local spheres of government,'' . . .

Sources:


Wednesday, June 5, 2013

Whistle Blowers get a Harsh Deal

In an article in SMH (5 June 2013) it is reported that informing a regulator like Australian Securities and Investments Commission (ASIC) of corruption may not be as easy as it might at first seems: "[i]f you've come across something rotten in the organisation you work for and are thinking of blowing the whistle to the corporate regulator, think twice".

The SMH report deals with a group of "whistle blowers" at the Commonwealth Bank who contacted ASIC in October 2008 with detailed information outlining "serious flaws" in the bank's financial planning unit. But, as reported, instead of ASIC moving quickly on the serious tip-off that one of the bank's top financial planners had engaged in systemic misconduct and his files were being "cleaned up", it took ASIC 16 months to take action and even more concerning is the lack of protection offered to the whistleblowers in the case.

One of the "whistle blowers" quoted said ''We dealt ASIC the cards to take 10 tricks but they settled for six . . . My whistleblower protection consisted of advising me to 'get out with what you have left'."

Although there have been Bills for proposed laws in four states (QLD, VIC, NSW and NT) as well as the CTH aiming to protect whistleblowers are in progress in those jurisdictions none have as yet been enacted  into law and all continue to use the terminology  "whistle blower" with all the pejorative connotations that Australian society connects to the term. Reading stories like this one  it is difficult not to wonder whether if citizens who take it upon themselves to do the right thing were not referred to as "whistle blowers" words which seems to evoke the view that such a person is a "tattle-tale" or "lag" instead of being someone who did the right thing, it might not go better for the said "whistle blowers". Is it our less than splendid origins as a penal settlement that seem to favour a less sympathetic disposition to people who take the often lonely path of revealing corruption, prejudice or deficient administration or even criminal activity by blowing the whistle on it?

Whistle blowing is right not wrong? To be encouraged and supported by government, policy and integrity commissions and regulators? More so than ASIC appears to have done in this case.

Source: Blow the whistle, face the music (SMH)




Tuesday, June 4, 2013

New Start Bill referred to Senate Committee for Inquiry and Report

The Senate has referred the Social Seurity Amendment (Supporting More Australians into Work) Bill 2013 (the Bill) to a Senate Committee for inquiry and report. The referral has been very much supported by the Greens who have been critical of the legislation. Senator Rachel Siewert (Australian Greens spokesperson on families) saying:

"This Bill allows people on very low payments like Newstart to earn a miserly additional $19 per week before their income support begins to be affected."

Nature of the Inquiry

The Bill has been referred to the Senate Education, Employment and the Workplace Relations Legislation Committee for inquiry and report by 17 June 2013. Key measures in the Bill include:

(i) Proposed increase to the income free area applying to recipients of benefits like Newstart Allowance, Widow Allowance, Partner Allowance, Parenting Payment (Partnered) and Sickness Allowance. The increase in the income free area would increase benefits from $62 to $100 per fortnight starting from 20 March 2014 and would be subject to an annual indexation.

(ii) Proposed extension to the eligibility criteria for the Pensioner Education Supplement to single principal carer parents receiving Newstart Allowance Payments from 1 January 2014. 

(iii) Proposes provision of a 12 week extension of eligibility for the Pensioner Concession Card to single parents who are no longer qualified for Parenting Payment (Single) because their youngest child has turned eight years of age, and who do not qualify for another income support payment due to earnings - commencing on 1 January 2014.

Green's Reasoning for Inquiry

The view of Senator Siewert and the Greens is that the short Inquiry would allow the Bill to be dealt with before the end of the current Parliament in June 2013, while at the same time providing the community with the formal opportunity to respond to the measures.

Key criticisms from the Greens include:

The amount of extra casual work proposed: "That's one hour of work extra per week at the casual minimum wage. The Bill does nothing to actually help people into work or to overcome the financial pressures they are facing."

The increase in the income free area: "Such a meagre increase of the income free area - from $62 to $100 per fortnight - falls short of the $50 per week increase to Newstart that has been widely called for. The fact is people on Newstart need an increase to Newstart and an improvement in the income free area."

The timing of changes: "To compound matters, the increase does not start until March 2014, so will offer no relief whatsoever until well after the election".

Indeed the Newstart benefit in particular is agreed by most social welfare advocates to be well below where it should be to provide fair and reasonable treatment for those on it and well below a sustainable living standard even a subsistence level. For his the Greens should get credit for trying to get more. However, it perhaps should also be noted that this is the first federal government in 20 years who has moved to increase such benefits, albeit perhaps not enough?

For those interested making submissions to the Committee have been requested by 11 June 2013 and the reporting date for the Committee is 17 June 2013. Click here to see more information.

Sources:


Thursday, May 30, 2013

Technology and the Law: Live Tweeting

The effects of modern technology on traditional professions like the law continues to be a topic of wide debate. In a speech for National Law Week Chief Justice Chris Kourakis South Australia's top judicial officer is reported by the ABC as saying that the traditional Court system "is struggling to keep up with technological change and that is hampering its effectiveness".

Further, in his speech, his Honour is quoted as saying "changes are needed to make the justice system more accessible to the public". One reform discussed in his Honours speech in this which has drawn much attention and puts technology into the spotlight is that of allowing journalists and media to use Twitter and Blogging technologies live from the court room during the hearing of cases.

His Honours speech refers to "the idea of journalists tweeting or filing stories from inside court rooms," saying . . . "[it] could become a reality in the near future, but not without restrictions". In his proposal, accredited reporters would be the only people allowed to broadcast information and tweeting would not be allowed to become "a running commentary".

An example of the controls which could be imposed given by his Honour is delaying tweeting of information to control what is reported, to cover evidence given which for legitimate reasons may need to be suppressed or corrected before its publication.

Currently the use of the Twitter techology to allow accredited journalists to file stories while in court is allowed in New South WalesVictoria and in the United Kingdom and is likely to spread further, as the right parameters and practises are established.

In other areas of the law, Twitter is already coming in to wider usage as well, for example, if on any sitting day of the Australian Parliament you searched the hash tag #qt you'd see an online stream of thoughts, comments and reaction by observers, mostly journalists, and even the participant politicians themselves, during question time.

In the view of legal practice in SA, the Law Society can see both advantages and disadvantages to live Tweeting - its spokesman quoted as saying:

"Live Tweeting would have its challenges, but equally it's very important for the community at large to understand what happens in our courts."

Wider issues discussed by his Honour with respect to technology in his address, were the desire to see more court documents filed electronically, saving time and money; and extending the use of audio and visual technology during trials, "but not going as far as broadcasting trials .

Sources:

"King Rat" not Unfair but Part of Political Vernacular

The Australian Press Council (APC) in a recent decision on 27 May 2013, has found that a digitally altered photograph of former House of Representatives speaker Peter Slipper was not highly offensive or unfair.

The person making the complainant, Jan Winstanley, said she was: "... horrified by the material and found it was highly offensive, unfair and goes against every principle that I am trying to instil in my children and in my workplace."

The photograph which covered most of the front page showed Peter Slipper MP standing at the Speaker’s Chair in the House of Representatives announcing his resignation from that office. His ears, nose and teeth digitally altered to resemble a rat, whiskers were added to his face, and a very large rat’s tail had also been appended to his body. The Daily Telegraph argued the altered depiction of Mr Slipper and the headline describing him as “King Rat” were “robust and powerful”. However it argued they were not unfair or offensive because they related to aspects of his behaviour falling within the long-established use of the term “rat” in the Australian political vernacular.

In its decision, the Council considered that the use of the term “King Rat” used in this context was not so highly unfair and offensive as to outweigh the public importance of allowing robust expressions of opinion on issues of political controversy, and in relation to digital alteration of the photograph, the Council considered that altered photographs are not necessarily to be assessed on precisely the same basis as if they were cartoons. 

This decision is yet another example of why there is little or no chance of balanced reporting in the Australian media while a situation prevails where one or two media organisation not only control most of the press but also having a large voice  regulating standards and ethics.

Another example of the same bias is the recent lampooning beyond reality and fact of the federal Minister for Communication for simply backing a mild legislative attempt to introduce some impartiality into media regulation. Legislation like that successful introduced in the UK to curb the excess caused by a media organisation run by the same company that owns the Daily Telegraph. 

Then there is the well known 2GB announcer who on an almost daily basis plays to bias and uses racist and derogatory terms to seed hatred and division. He too has fronted tribunal after tribunal and to date has profited from the experience in increased rating and thumbed his nose at any attempt to make him accountable.

Freedom of speech indeed is a most important sacred right but equally no right should be taken for granted or abused by people who hide behind it with the clear purpose of whipping up hate against those they do not like or favour. 

Tuesday, January 29, 2013

Google's High Price of Success

Sometimes it is possible to be too successful? So much so that it actually makes you a target for legal proceedings. Google in recent times appears to have been a major bulls-eye for lawyers and their clients.

In the case of Milorad Trkulja, Google was forced to cough up more than $200,000 in damages to an Australian man who brought his search results to court. Trkulja a Melbourne resident was at a restaurant with his mother in the summer of 2004 when he got shot in the back by an unidentified hitman. The 62-year old music promoter Trkulja survived the attack but a Google search now showed his online reputation didn’t have the same luck. A search for his name on "Google Images" bought up a Who’s Who of Melbourne’s Most Wanted. Results including alleged murderers, drug traffickers and even mob bosses. Even though the only link Trkulja actually had to Melbourne’s underworld was being a victim of an unsolved crime. As a result of Google's search logic (the algorithm that drives its search engine) he was showing up in the same results as were the less than savoury characters accused of shooting him.

Arguing this to be an assault on his reputation and determined to see it end Trkulja launched
his action in the Victorian Courts and succeed in getting damages.

A similar case has arisen where a Port Macquarie surgeon is now suing Google in the USA (in he California District Court) for defamation over an auto-complete search suggestion that he and his lawyers argue has cost him clients. It is claimed that when Google is searched for the surgeon’s name the search also displays the word “bankrupt” and that this association of words is affecting his reputation as a surgeon.

The expected response from Google as it has been in the past when such cases arise is that auto-complete is "a reflection of the search activity of all web users and the content of web pages indexed by Google", essentially arguing that the processes is automated and is not controlled by Google.

Similar cases appear to be arising around the world, for example, the “French court [who] fined Google $65,000 because the search engine's auto-complete function prompted the French word for "crook" when users typed the name of an insurance company”. In another Australian case, the ACCC has taken action in the High Court of Australia where it is claiming that Google should be held responsible for its AdWords rankings and placements. A decision in that case is expected soon.

It will be interesting to see how the standard Google defence that it is just using automatic algorithms and is not acting like a newspaper publishing a story holds up. Certainly as indicated in the press the courts are and will be looking at Google more closely in the future as will many eager legal advisers sensing the opportunity to take big sums in damages from one of the worlds leading technology companies. Sounds like the high price of success?